Reference

Terms Conditions That Govern Your www4d Account

These terms set out what you agree to when you open and use your www4d account — covering deposits via Touch 'n Go eWallet, Boost, and GrabPay, how withdrawals are processed, and the rules that apply to every game in the lobby.

Applies to all account activityTouch 'n Go eWallet, Boost, GrabPay coveredAvailable where local law permitsSubject to change with noticeContact support for any query
www4d Terms Conditions That Govern Your www4d Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard to raise a query about any clause in these terms. Our team will respond and document the exchange on your account record.
Email Support Send detailed questions — including account ID and the specific clause you are asking about — to our support address. We aim to reply with a written position you can keep for reference.
Account Help Centre The Help Centre inside your account contains answers to common terms queries, including payment dispute steps for Touch 'n Go eWallet, Boost, and GrabPay transactions.
HOW WE OPERATE

Account Security and Policy Transparency

Account Verification

We verify your identity before processing your first withdrawal. You will be asked to submit a valid Malaysian ID document through your account settings. This step protects your funds and confirms ownership.

Data Handling

Account data you provide — name, contact details, payment method — is held securely and used only to operate your account, process payments, and meet any legal obligations that apply in your region.

Payment Record Retention

Transaction records for deposits via FPX, DuitNow, Touch 'n Go eWallet, Boost, and GrabPay are retained on your account history. You can view and download these from the transaction log in your account dashboard.

Requesting Changes or Closure

To update personal details or request account closure, use the account settings page or contact live chat. Written requests are processed and confirmed by email within a reasonable timeframe.

Common Questions About These Terms

These are the questions we hear most when it comes to account terms. Each answer reflects the actual policy, not a general summary — so if something specific is not covered here, reach us through live chat or email support.

They apply from the moment you complete registration. Every session, deposit, withdrawal, and gameplay round on www4d is covered by these terms, regardless of which device or browser you use.

We will always post changes to this page before they take effect. Using your account after the updated terms are posted means you accept them. If you disagree, contact support to discuss account closure.

Raise the dispute through live chat with your transaction reference number. We match the record against our payment logs for Touch 'n Go eWallet, Boost, or GrabPay and respond with a written outcome.

Account access depends on local law and is available only where it is permitted in your region. We reserve the right to decline or suspend accounts if local eligibility requirements are not met.

Submit a data request through the Help Centre inside your account or email our support team. We will compile your account record — including payment history and login activity — and deliver it securely.

Yes. Contact live chat or use account settings to request closure. Any pending withdrawal will be processed to your verified payment method — Touch 'n Go eWallet, Boost, GrabPay, or FPX — before the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.